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CRM | Social Media Marketing
Enterprise Collaboration | Salesforce Automation Marketing Automation

Passing your Salesforce Certification: Tips

Our legion of saleforce.com consultants and developers have something unique about them. They have a high first-time pass rate for the salesforce.com certification exam.

Our marketing manager sat down with our senior consultant in order to get some tips. Below is the conclusion of the discussion.

Given the fact that you have done all the planning that you can do under the sun by utilising the salesforce.com partner portal, reading the material and watching those fantastic videos! Exam day is always tricky.


Exam day:
Take it easy! Relax!
Timing is always crucial. There’s nothing worse than arriving at the test location in a rush because you have not planned for traffic, missed your train or whatever reason. Ensure that the exam is the only thing on your calendar on exam day!


Items to bring
Bring your ‘A- Game’! Whatever you have to do to have a positive mental attitude, DO IT!

Since you can’t bring anything like water, food, mobile phone etc, make sure you have had enough to keep your brain going for 90mins.

Oh yes, of course don’t forget to bring 2 forms of ID and the registration form with the information needed to be entered into the computer at your test site.

 

Exam format
The Administrator and Developer exams give you 90 minutes to answer 60 questions. Use these resources to read sample questions and and their weighting:

The Sales Cloud and Service Cloud exams you will have 105 minutes to answer 60 questions. Below, you’ll find exam materials, including more detailed exam descriptions:

The questions in this exam vary. The first and easier type of questions have only one correct answer. In the second set, you will need to pick two or three correct answers.

There are also scenario based questions, e.g., You are an administrator for your company and you need to limit everyone from seeing leads that do not belong to them, which method will you use? 


What score do I need to pass?

For the Administrator exams (ADM201) you need to attain 65% to pass the exam, which is 39 out of 60 questions correct. For the Developer, Service Cloud, and Sales Cloud exam you need 68% to pass the exam, which is 41 out of 60 questions correct. You can read more here.


Final Tip: Question skipping

Question skipping is quite useful when you want to get through the questions quickly and come back to some of the ones that require slightly more thought. However this can get confusing when you are coming back to review the skipped questions. A good guide on how to use this to your advantage is:

  • If you are positive you have the question correct, do not mark it to review later.
  • If you are fairly sure you have it correct, then mark the answer and review it later.
  • If you don’t know the answer, mark it for review later but don’t guess on the first pass.

After your first pass through the questions hopefully you will have about 30 minutes remaining.  Do a quick count to see how many you still need to get correct in order to pass. Go through the questions you marked for review one at a time, carefully studying them, usually answering some of the other question will give you clues on the ones you have marked for review.


Pass/Fail

Unfortunately, you will not know how many you got right or wrong. It is simply a pass or fail that shows on the screen. If you did not pass, take notes quickly on what you will need to study better prior to taking the test again. Each time you take an exam (hopefully you will only need to it once) you will become more familiar with the testing style and it will become easier.

So good luck and remember: prepare the best you can and try to relax when taking the test, so that you can utilise all of the knowledge you gained through your preparation. Passing the test will give you a great feeling. Knowing that you prepared well and were completely focused during the exam will go a long way towards helping you reach that goal.

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Who & What is Trending at the Salesforce.com Customer Company Tour?

 

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Using the very latest social media monitoring and analysis system, Radian6 from Salesforce’s Marketing Cloud, Titanium Fire is publishing the BUZZ going around at the Salesforce.com  Customer Company Tour event in London this week.

We have set Radian6 to monitor the buzz, share of voice, who is saying what etc for each of the exhibitors and other delegates are getting at the event.  So check out our dashboards during this week.

Find out more about Titanium Fire’s Marketing Cloud Services and how we can help you set up and get the most from your investments in social media and the Marketing Cloud systems.

Contact us over the next two weeks and take advantage of a FREE Marketing Cloud Preparation Clinic.

BTW, make sure you look out for our Titanium Fire folk at the Salesforce.com Customer Company Tour London and you could win an iPad! Check this link to find out more on the prize draw.

 Who is saying what about the Customer Tour and what is being said about your company?

 

Check out which Salesforce.com Customer Company Tour partner is making the most buzz today – Wednesday 1st May.

Click on the PDF download links below to view the reports.

Wed dashboard- PDF – This is Wednesday’s analysis.  Just download the PDF.

R6 Analysis -PDF as at Tuesday 3oth April

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Spy Titanium Fire at the Salesforce.com Customer Company Tour

If you spy some of our great people from Titanium Fire wearing the sticker below at the  Salesforce.com Customer Company Tour in London,  2013 – then you are in with a chance to win the latest and greatest iPad.

Stop a Titanium Fire employee you spy at the Salesforce.com Customer Tour, give him/her your business card and if your name is drawn you stand to win a brand spanking new iPad.

If you do not give the Titanium Fire person you met at the Customer Tour your business card, please fill in the form below and you still stand a chance of winning the latest iPad with all its great features.

Whilst you are here, you ought to take a look at Titanium Fire’s unique Salesforce.com Marketing Cloud Services.

These high impact services are aimed at getting you and your organisation realising the full potential of the only integrated Social Media Marketing Suite.

Why not take advantage of our FREE Social Media Adoption Service offer by calling us NOW on 020 7147992 or emailing marketing@titaniumfire.com.

 

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Terms:  There will be one winner of one iPad.  The name of the winner will be drawn randomly from all the contact details submitted.  Entries for the draw will be closed on Friday 3rd May 2013.  The winner will be informed on Friday 3rd May 2013.  The winner’s name will not be disclosed unless the winner permits, confirmed in writing, Titanium Fire Ltd to do so.

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Enterprise Sales and Business Development Executive

Job Description

Based in our offices in Kensington, this is an exceptional career opportunity for a successful Sales & Business Development Executive who has plenty of drive and ambition but also has the skills, experience and tenacity to back up the desire for success. The successful applicant will be joining one of the fastest growing and dynamic high-tech businesses in London.

Candidates will need to have the prerequisite experience, skills and knowledge set out below.   But just as importantly, the strength of character and flexibility to thrive in a dynamic  growing environment and the intellect, maturity and confidence to rally and co-ordinate the organisation around them.

We are looking for a proven professional who already has acquired the expertise needed to help build Titanium Fire.

Job Purpose

Working with the Sales Director, Managing Director and Marketing Team to formulate and driving a sales plan aimed at increasing sales revenues by 50% over the next 12 months. This is primarily a new business role, although you will also be required to maintain and drive new business from existing accounts.

Key Tasks &  Responsibilities

  • Fostering productive working relationship with our partners sales teams  and account managers (such as Salesforce.com  and Marketo) to generate and close opportunities and new business leads.
  • Selling to our clients throughout the UK, initially to all market sectors. As most of our customers are large multinationals, occasional international travel maybe involved.
  • Working with our professional marketing team to generate leads by identifying and qualifying opportunities and building and managing a sales pipeline.
  • Driving and implementing strategic and high value sales cycles.
  • Working with our consulting and technical teams to help define customer needs and to propose commercially viable and technically feasible winning proposals.
  • Working with our marketing team on our numerous marketing and business development programmes.
  • Whilst you will be given applications training it will be important for you to have a strong passion for keeping abreast of product developments, competitive positioning and general market trends.

Knowledge, Skills, Experience required: 

Knowledge

  • As good grasp of salesforce automation (SFA) and customer relationship management (CRM) systems and superior market insight is essential.
  • An understanding of workforce collaboration and social media systems and their value will be of value.
  • High level of business management acumen in order to uncover clients business and operational needs as well as technical requirements.

Experience

  • At least 6 years successful track record of selling enterprise software applications and over achieving against sales targets.
  • Professional service selling experience of Salesforce.com systems
  • Credible with and sold to all levels e.g C level, technical, operational, financial, marketing and procurement
  • Sold multi-year contracts in excess of £100K per annum
  • New business sales and experience of account management and development
  • Proven experience of developing business in collaboration with partners
  • Partner account management
  • Experience at selling across vertical markets

Skills

  • Prospecting
  • Qualification
  • Forecasting
  • Planning and organising
  • Consultative selling: questioning, listening, probing, needs analysis, selling business and operational benefits at all levels.
  • Team leadership and co-ordination
  • Excellent interpersonal communications
  • Presentation skills
  • Negotiating skills
  • Proposal writing
  • Closing skills
  • Managing multiple relationships
  • Account planning and management 

Education

Ideally, educated to degree level but more importantly has received formal sales training such as:

  • Consultative selling e.g Powerbase, SPIN etc
  • Account management
  • Presentation skills
  • Negotiating skills
  • Proposal writing

     APPLICANTS BASED IN AND AROUND LONDON ONLY. ALL APPLICANTS MUST SUBMIT A CV AND COVER LETTER TO BE CONSIDERED

Apply now at recruitment@titaniumfire.com

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Sales Director: Salesforce.com Systems and Services

Background

Titanium Fire specialises in delivering leading edge Cloud systems and professional services. We pride ourselves in delivering optimal solutions needed to tackle individual requirements ensuring that the greatest financial and operational benefits are realised for our clients.

Titanium Fire delivers world class tailored global consultancy, implementation, training, managed services and application development services.

Building on our track record of success with major international clients and our strong collaborative relationships with our strategic partners, Titanium Fire is now embarking on an exciting growth plan.  The plan is well financed and structured with clearly set out strategies to ensure that our ambitious plans come to fruition, as indeed they are.  One key strategy is to build our high performing professional sales team.

Based in our offices in Kensington, this is an exceptional career opportunity for a successful Sales & Business Development Director. Candidates will need considerable drive and ambition but also the skills, experience and tenacity to back up a relentless desire for success. The successful applicant will be joining one of the fastest growing and dynamic high-tech businesses in London and will play a leading role in building the business.

Candidates will need to have the prerequisite experience, skills and knowledge set out below.   But just as importantly, the strength of character and flexibility to thrive in a dynamic growing environment and the intellect, maturity and confidence to rally and co-ordinate the organisation around them.

We are looking for a proven professional who already has acquired the expertise needed to help build Titanium Fire.

Main Objectives of the Role

Directly reporting to the Managing Director and jointly formulating and driving a sales strategy aimed at increasing sales revenues by 50% over a 12 month period whilst positioning Titanium Fire to be a multi-million pound business over the next 5 years.

Key Tasks & Responsibilities

  • Recruit, drive and manage a high performing consultative sales organisation.
  • Agreeing, setting sales targets and reviewing with the board.
  • This initially is a player-manager role. Therefore, the Sales Director will carry his or her own sales target as well as being responsible for individual sales executive targets.
  • Generating and driving a pipeline of new sales prospects and closing opportunities with average order values in excess of £100,000.
  • Selling to and managing our clients throughout the UK, initially to all market sectors. As most of our customers are large multinationals, occasional international travel maybe involved.
  • Fostering productive working relationships with our partners’ sales and marketing teams such as Salesforce .com and Marketo.
  • Working with our consulting and technical teams to help define customer needs and to propose commercially viable and technically feasible winning proposals.
  • Working with our Marketing Manager to develop and execute a marketing strategy covering our numerous marketing and lead generation programmes.
  • Whilst you will be given applications training it will be important for you to have a strong passion for keeping abreast of product developments, competitive positioning and general market trends.

Knowledge, Skills, Experience Required

Knowledge

  • Extensive knowledge Salesforce (SFA) and customer relationship management systems. Also ideally
  • As good grasp of Salesforce automation (SFA) and customer relationship management (CRM) systems and superior market insight is essential. Ideally Salesforce.com.
  • An understanding of workforce collaboration and social media systems and their value will be of value.
  • High level of business management acumen in order to uncover clients business and operational needs as well as technical requirements.
  • Proven ability to develop and implement  a breakthrough sales strategy.

Experience

  • Proven experience in building and leading highly professional consultative sales teams
  • Ability to work within a target driven market place and deliver budgeted revenue
  • At least 6 years successful track record of selling enterprise software applications and professional services.
  • Credible with and sold to all levels e.g. C level, technical, operational, financial, marketing and procurement
  • Sold multi-year contracts in excess of £100K per annum
  • New business sales and experience of account management and business development
  • Proven experience of developing business in collaboration with partners
  • Experience at selling across vertical markets

Skills

  • People development and strong motivation skils
  • Strong  team leadership and people development skills
  • Prospecting
  • Qualification
  • Forecasting
  • Planning and organising
  • Consultative selling: questioning, listening, probing, needs analysis, selling business and operational benefits at all levels.
  • Excellent interpersonal communications
  • Presentation skills
  • Negotiating skills
  • Proposal writing
  • Closing skills
  • Managing multiple relationships
  • Account planning and management

Education

Ideally, educated to degree level but more importantly has received formal sales training such as:Sales and or management training

  • Consultative selling e.g. Powerbase, SPIN etc.
  • Account management
  • Presentation skills
  • Negotiating skills
  • Proposal writing

 

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