Our legion of saleforce.com consultants and developers have something unique about them. They have a high first-time pass rate for the salesforce.com certification exam.
Our marketing manager sat down with our senior consultant in order to get some tips. Below is the conclusion of the discussion.
Given the fact that you have done all the planning that you can do under the sun by utilising the salesforce.com partner portal, reading the material and watching those fantastic videos! Exam day is always tricky.
Exam day: Take it easy! Relax!
Timing is always crucial. There’s nothing worse than arriving at the test location in a rush because you have not planned for traffic, missed your train or whatever reason. Ensure that the exam is the only thing on your calendar on exam day!
Items to bring
Bring your ‘A- Game’! Whatever you have to do to have a positive mental attitude, DO IT!
Since you can’t bring anything like water, food, mobile phone etc, make sure you have had enough to keep your brain going for 90mins.
Oh yes, of course don’t forget to bring 2 forms of ID and the registration form with the information needed to be entered into the computer at your test site.
The Administrator and Developer exams give you 90 minutes to answer 60 questions. Use these resources to read sample questions and and their weighting:
The Sales Cloud and Service Cloud exams you will have 105 minutes to answer 60 questions. Below, you’ll find exam materials, including more detailed exam descriptions:
The questions in this exam vary. The first and easier type of questions have only one correct answer. In the second set, you will need to pick two or three correct answers.
There are also scenario based questions, e.g., You are an administrator for your company and you need to limit everyone from seeing leads that do not belong to them, which method will you use?
What score do I need to pass?
For the Administrator exams (ADM201) you need to attain 65% to pass the exam, which is 39 out of 60 questions correct. For the Developer, Service Cloud, and Sales Cloud exam you need 68% to pass the exam, which is 41 out of 60 questions correct. You can read more here.
Final Tip: Question skipping
Question skipping is quite useful when you want to get through the questions quickly and come back to some of the ones that require slightly more thought. However this can get confusing when you are coming back to review the skipped questions. A good guide on how to use this to your advantage is:
- If you are positive you have the question correct, do not mark it to review later.
- If you are fairly sure you have it correct, then mark the answer and review it later.
- If you don’t know the answer, mark it for review later but don’t guess on the first pass.
After your first pass through the questions hopefully you will have about 30 minutes remaining. Do a quick count to see how many you still need to get correct in order to pass. Go through the questions you marked for review one at a time, carefully studying them, usually answering some of the other question will give you clues on the ones you have marked for review.
Unfortunately, you will not know how many you got right or wrong. It is simply a pass or fail that shows on the screen. If you did not pass, take notes quickly on what you will need to study better prior to taking the test again. Each time you take an exam (hopefully you will only need to it once) you will become more familiar with the testing style and it will become easier.
So good luck and remember: prepare the best you can and try to relax when taking the test, so that you can utilise all of the knowledge you gained through your preparation. Passing the test will give you a great feeling. Knowing that you prepared well and were completely focused during the exam will go a long way towards helping you reach that goal.